Welcome to Sous Chef Shop! These Terms and Conditions govern your use of our website (cheapfooddeals.com) and your purchases from our store. By accessing our site and making a purchase, you agree to these terms. Please read them carefully.

1. About Us

Sous Chef Shop (“we,” “us,” or “our”) operates cheapfooddeals.com, offering premium culinary ingredients and tools from around the world. Our mission is to bring global flavors and quality cooking equipment to home chefs everywhere.

Our business is located at: 4832 Emily Drive, HOYT, US 66440

For any questions, please contact us at: [email protected]

2. User Obligations and Responsibilities

By using our website, you agree to:

  • Provide accurate and complete information when creating an account or placing an order
  • Use the website only for lawful purposes
  • Not attempt to undermine the security or integrity of our systems
  • Not use the website to transmit any viruses or malicious code
  • Be responsible for maintaining the confidentiality of your account credentials
  • Be at least 18 years old or have parental consent to make purchases

3. Products and Services Description

We specialize in:

  • Global ingredients (African, American, Brazilian, and more)
  • Cooking equipment (Anova Sous Vide, Bradley Smokers, bakeware)
  • Specialty food items (spices, beans & pulses, baking ingredients)
  • Kitchen accessories (aprons, bento boxes, Bordallo Pinheiro pottery)

We strive to ensure all product descriptions are accurate, but occasionally errors may occur. We reserve the right to correct any errors and to change or update information at any time without prior notice.

4. Order and Payment Terms

Placing Orders:

When you place an order, you will receive an acknowledgment email. This is not an order confirmation. Your order is accepted only when we send a confirmation email indicating the order is being processed.

Pricing:

All prices are shown in US dollars. While we strive for accuracy, pricing errors may occur. If we discover an error in the price of an item you’ve ordered, we will contact you before processing your order.

Payment Methods:

We accept Visa, MasterCard, JCB, and PayPal. Payment is processed at the time of order. By providing payment information, you confirm you have the legal right to use the payment method.

Shipping:

We ship globally, excluding Asia and certain remote regions. Orders are processed within 1-2 business days.

  • Standard Shipping: $12.95 via DHL or FedEx (10-15 days after shipment)
  • Free Shipping: Available on orders over $50 via EMS (15-25 days after shipment)

Delivery times are estimates and not guaranteed. We are not responsible for delays beyond our control.

5. Returns and Refunds

We want you to be completely satisfied with your purchase:

  • Non-food items may be returned within 15 days of receipt for exchange or refund
  • All food products are FINAL SALE and cannot be returned due to health and safety regulations
  • Items must be unused, in original packaging with tags attached
  • Return shipping costs are the customer’s responsibility unless the return is due to our error
  • To initiate a return, email [email protected] within 15 days of receipt

Refunds are issued to the original payment method within 5-10 business days for credit cards and 3-5 days for PayPal after we receive and inspect the returned item. Original shipping fees are non-refundable.

6. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Sous Chef Shop or our suppliers and is protected by international copyright laws.

You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission. The “Sous Chef Shop” name and logo are trademarks of our company.

7. Liability Limitations

To the fullest extent permitted by law, Sous Chef Shop shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from:

  • Your use or inability to use our website or services
  • Any products purchased through the website
  • Unauthorized access to or alteration of your transmissions or data
  • Statements or conduct of any third party on the website

Our total liability for any claim related to your use of the website or purchase of products shall not exceed the amount you paid for the product(s) in question.

8. Privacy

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy explains how we collect, use, and safeguard your data. By using our website, you consent to our collection and use of information as described in the Privacy Policy.

9. Governing Law

These Terms and Conditions are governed by the laws of the United States and the state of [Insert State], without regard to its conflict of law provisions. Any disputes shall be resolved in the courts located in [Insert County], [Insert State].

10. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes are posted constitutes your acceptance of the modified terms.

11. Contact Information

For questions about these Terms and Conditions, please contact us:

Email: [email protected]

Mail: Sous Chef Shop, 4832 Emily Drive, HOYT, US 66440